Customer Reviews

From 198 reviews
Ta Pow
Ta Pow

The young man who cleaned my carpet was very nice. He explained the process well and I liked that the carpet was dry in a shorter time than the process I had used previously.

Response from business owner

Thank you Ta Pow for the 5 star review! We appreciate your business! I am glad that the carpet dried so fast!

via Google
Glenn Sutherland
Glenn Sutherland

I am moving into the Taylors area and had no knowledge of who I should have clean my carpets. After reading the reviews on several options I chose Heaven's Best because they were know for their professionalism in service and the quality of …

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Response from business owner

Glenn this was a fantastic recommendation! Thank you so much, we would be delighted to work with you again so if you ever need it just give us a call

via Google
Karrie Buell
Karrie Buell

They did an amazing job! The carpet was so much cleaner than if I had chosen to get it steam cleaned by another company- honestly, they were able to get stains out of the carpet that the steam cleaners didn’t! I highly recommend Heavens …

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Response from business owner

Thank you so much for the recommendation Karrie! We are thrilled to hear that you were so satisfied with our service.

via Google
Tracie W
Tracie W

He was an awesome young man ty for his sevice

Kristin McCall
Kristin McCall

I was so impressed with our cleaning! Our carpets were very old and dirty. I wasn't as concerned about the visible stains on the carpet as I was the pet odor due to the 2 puppies that we adopted this year. We purchased the additional pet …

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Response from business owner

Thank you Kristin for the 5 star review! I am so glad we were able to get the stains and smell out for you! Thank you for the recommendation, we appreciate your business

via Google
India Young
India Young

He was knowledgeable of what stains would and would not come out. The service was very professional and the results were outstanding! The carpet wasn’t wet. We were walking on the carpet in an hour. I highly recommend this company.

Response from business owner

Thank you for the excellent review India. We look forward to working with you again in the future!

via Google
bob kenney
bob kenney

Waited a couple of weeks for another well known company to respond, so called these guys. They got out the next day, were professional, and did wonderful work. Highly recommend them....it will be my first call next time!

Response from business owner

Thank your for the recommendation bob! We look forward to working with you again.

via Google
Natasha McCormick
Natasha McCormick

They were very professional and courteous. They have the best prices and fastest response time. My carpets looked amazing after they got finished.

Response from business owner

Thank you for the great review Natasha! We appreciate it.

via Google
john wells
john wells

They did a remarkable job at our church after a paint spill on the carpet. Highly recommended. Thanks again.

Response from business owner

Thank you for the 5-Star review John! We're happy to hear you were satisfied with our service.

via Google
Carolyn Geraci
Carolyn Geraci

Excellent job, prompt, courteous explained everything they were doing. Definitely use again.

Response from business owner

Thank you for the excellent review Carolyn! We look forward to working with you again.

via Google
Katie Summersett
Katie Summersett

Heaven’s Best did a great job at our office! Highly recommend them for any residential or commercial cleaning!

Response from business owner

Thank you for the great review and kind words Katie. I'm happy to hear we met your expectations.

via Google
John Waters
John Waters

Arrived on time and provided services as promised. Actually went out of their way to make sure I was pleased with the results. Would definitely recommend them to anyone and will call them again when needed.

Response from business owner

Thank you for your kind words John. We're glad that we were able to meet your standards and we hope we can work with you again!

via Google
Brett Mcleod
Brett Mcleod

Gentleman came early and was very professional. He did a great job and explained what he was doing the whole time. I would highly recommend getting services done with Heavens Best.

Response from business owner

Thank you Brett for the 5 star review! Thank you for the recommendation and we appreciate your business.

via Google
Robert Few
Robert Few

I have used Heavens Best for years. They always do a great job and have a great team!

Response from business owner

Thank you for letting us handle your carpet cleaning needs. Thank you Robert for the 5 star review

via Google
Anonymous
Anonymous

I just want to say I am still very pleased with your service. Matt did an excellent job and I will use your company again for our carpet cleaning needs.

Anne Gerhiser
Anne Gerhiser

Matthew called before he came and he showed up on time. He was very friendly and thorough. I appreciate his hard work and that the carpets were dry within an hour.

Response from business owner

Thank you Anne for the 5 star review. I am glad we could please you with our cleaning.

via Google
Matthew Fischer
Matthew Fischer

Office staff were extremely accommodating to me on what day the service would occur. To the point of rescheduling days to make life easier for me. Matt the carpet cleaner was punctual and professional. He did his best to not only do his job…

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Response from business owner

We'll let our Matt know that a week ago he made you a happy customer!

via Google
Tim Blackwell
Tim Blackwell

responsive,efficient,price competitive and courteous-will use again.

Response from business owner

Thank you Tim for the 5 star review! We appreciate your business!

via Google
Ashley T Lee
Ashley T Lee

Very pleasant experience and the carpets were extremely clean and fresh. I woke up without being stuffy. I didn't Realize how much dust area rugs accumulate. This rug treatment made the difference. Thank you!

Response from business owner

Thank you Ashley for the 5 star review! I am glad we were able to clean your carpets for you!

via Google
Richard Sturgis
Richard Sturgis

They did a great job on some tough pet stains.

Response from business owner

Thank you Richard for a 5 star review!

via Google
Gerriann Koch
Gerriann Koch

Wow! I am blown away by the level of professionalism and outstanding customer service that the owner and his son showed us. We definitely recommend them and will be calling to clean our carpets and rugs again in the future.

via Google
Lisa Sims
Lisa Sims

Heaven's Best saved me! I needed my carpet cleaned on the same. They were available, thorough and reasonable. The representative was courteous and timely. He not only washed the carpet but also vacuumed over it to make sure everything was …

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Response from business owner

Thanks for such an amazing review Lisa! We are glad we could help you!

via Google
Judy Tyndall
Judy Tyndall

I needed a large bedroom area cleaned that had places where little dogs thought it was a good place to use when left alone. It was a mess along with foot traffic paths. I searched out carpet cleaning and Heaven's Best was the first one that…

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Response from business owner

Thank you for the great review Judy! We really appreciate the recommendation!

via Google
Dave Hoffman
Dave Hoffman

effective low moisture cleaning resulting in almost no downtime waiting for carpet to dry. Tech was on time, price very favorable and courteous phone connections with the business. i don't have any comparison as to other carpet cleaners …

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via Google
Becky Posey
Becky Posey

We have 4 dogs and needed our carpets cleaned. Called Heavens Best on Thursday, and they were at my house on Saturday. Wonderful job! Polite and knowledgeable technician. I would recommend Heavens Best.

via Facebook
Ann K
Ann K

Mathew did an excellent job of cleaning carpet and sofa. A very polite young man.

Melani M
Melani M

I don’t give 5 star ratings often, but Heaven’s Best deserves it! Online booking is super easy. Technician was courteous and professional. The entire process was so quick! The best part is that it’s eco friendly...no chemical smell. I …

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Response from business owner

Thank you for your 5 star review! We appreciate your comments. Thank you for the recommendation

via Google
Shaun Anderson
Shaun Anderson

Our carpet was wool and had extreme pet odors. We were moving into a new house and they squeezed us in late on Saturday. They came out and did an amazing job! So thankful for a company like this.

Response from business owner

Thank you Shaun for the 5 star review, It was our pleasure working for you. Thank You for your business and your kind words.

via Google
Kelli Winchell
Kelli Winchell

From my initial phone call I was treated so kind. The young men that cleaned my carpets were great! So professional and polite! My two area rugs look so much better! I would highly recommend this company.

Response from business owner

Thank you Kelli for the 5 star review. Thank you for your business and we look forward to working with you and your wife in the future!

via Google
Micki Dellinger
Micki Dellinger

Very happy that we chose Heavens Best! They were professional and thorough by explaining everything they would do and why. Price was right, too!!! Our older carpet looks great after their TLC. Call them. You will be happy you did.

via Facebook
Abigail Miller
Abigail Miller

They did a wonderful job! We had a big brown stain from a protein shake on our (white) carpet that they were able to get out almost entirely! It looks so much better. You have to look directly at the spot to even tell there was a spill …

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Response from business owner

Thanks for such an awesome review and recommendation Abby. We really appreciate it!

via Google
Elizabeth H
Elizabeth H

Thanks your guy did a great job.

Jerry P
Jerry P

Excellent job by the two young men who cleaned our carpet yesterday. I certainly would recommend them for any carpet cleaning needs.

Dimera Durham
Dimera Durham

I meant to leave a review the day of but I was blown away! The process was extremely quick, I thought it would take an hour but no! My apartment was finished so quickly and it dried faster than expected.

Also the specialist was sweet, …

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Response from business owner

Thanks for such a great review Dimera! We are glad you are happy!

via Google
Pam Sanchez
Pam Sanchez

Best Carpet Cleaning Company around by far. I've used Chem Dry..RONS CARPET CLEANING PREVIOUSLY AND THEY CANT COMPARE IN QUALITY AND PRICE TO HEAVENS BEST!!! Technician was on time , friendly and went above and beyond to do a perfect job. …

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Response from business owner

Thanks for such a great review Pam! We are so glad to hear that everything went well, and for this awesome recommendation! We hope to see you again sometime soon!

via Google
Anthony Johnson
Anthony Johnson

These guy are great and they mean business I call to have 3 rooms clean they was there within 3hrs and did a great job !! And price was very fair I will be using them again!

Response from business owner

Anthony, thank you for giving us a call! We are so glad that everything was able to work out so well with our schedule. Let us know if there is anything else we can do for you.

via Google
william parker
william parker

Very professional and courteous. They came out same day as calling for an appointment. They didn't try to change extra, and were actually the cheapest company around. They were also the only company that was willing to work us in to the …

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Response from business owner

William, thank you so much for taking time out of your busy day to leave us a review. Your personal recommendation means a lot to us and our company! Again, thank you for your kind words. Give us a call if you need anything else.

via Google
Ruby Crowson
Ruby Crowson

The gentleman that came out to our home was very nice and well mannered. He did a very good job on the carpets and the carpets dried quickly.

Response from business owner

Thanks for the great review Ruby! We are glad that we were able to help you out.

via Google
Shane Hawk
Shane Hawk

Best carpet cleaning we have ever experienced! The gentleman was so nice and friendly. He did a very thorough job. Pet stains that we thought would never come up are gone! They are very reasonably priced for the excellent work they do. I …

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via Facebook
Paul/Tina S
Paul/Tina S

I was very impressed with the job well done. Arrived on time. I'm a very satisfied customer.

Becky Reid
Becky Reid

A very positive experience with a most cordial and friendly young man who came to clean all of our upstairs carpets. We did have two area rugs that had some dog urine stains and odor, which was improved slightly, but unfortunately the odor …

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Response from business owner

Thanks so much Becky we are glad that you recommend us. Give us a call if there is anything we can do to make your experience better.

via Google
Nancy Godbey
Nancy Godbey

Did get spots out of carpet. Not very wet so easy dry

via Facebook
Jason K
Jason K

Terrific service! Showed up on time, very polite and professional. Did an excellent job cleaning the carpets. Will do business with again!

Response from business owner

Thanks so much Jason! We are so glad that we were able to help you out. We hope to work with you again in the future.

via Google
Anne Kush
Anne Kush

Matthew, the carpet cleaning technician did a fantastic job! Even removed a pet stain we couldn’t clean in years. Would hire again & highly recommend to others.

Response from business owner

Thank you so much Anne. We really appreciate you taking the time to share your experience.

via Google
Gene Berry
Gene Berry

Good job, good service and on time.

Fair price.

via Facebook
Michelle Gray
Michelle Gray

These guys are great! They were able to complete a job for me very quickly and did a fantastic job. Great communication and follow up. Will definitely be using them again!

Response from business owner

Michelle, thank you so much for leaving us such a great review! We are so glad that everything was able to work out so well. Let us know if there is anything else you need!

via Google
Ashlea Willimon
Ashlea Willimon

Fantastic job! I have used them for the past 3/4 years and I won’t call anyone else. They are always on time if not early and very accommodating if you need to move appointment etc. Super nice guys!

Response from business owner

Thank you so much Ashlea! We appreciate your kind words, and your loyalty means a lot to our company!

via Google
Joanne Q
Joanne Q

Great thanks for a good job

Kathy Boone Winecoff
Kathy Boone Winecoff

Already have the other day but will again. Rug carpet and LR chaise upholstery in bad condition as I waited so long to clean. Dont think anyone could have done better job and price great and technician wonderful. was very comfortable!

via Facebook
Mitch J
Mitch J

All went well. Thanks. Collin did a great job. Mitch

Rich Windsor
Rich Windsor

After a call to our regular carpet cleaner, I found out he was no longer in business, and so I chose Heavens Best based on a connection to a friend who owns a business as well, and had always spoke well of them. In any event, the …

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Response from business owner

Wow. Rich, thank you so much for your amazing review! We appreciate your kind words so much! Thank you for trusting us to come and clean your carpets. We work hard to please our customers, and your review shows us that our hard work has paid off! Thanks for your loyalty! We hope to hear from you again in the future!

via Google
Kimberly Murillo
Kimberly Murillo

These guys cleaned a sectional and 4 area rugs in my home. They did a wonderful job, everything looks great. I contacted them last minute and they were able to squeeze me in before in-laws arrived. They were on time, very friendly and …

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Response from business owner

Kimberly! Thank you so much! We are so glad that everything worked out so well! We hope to hear from you again in the future!

via Google
Victoria Brandham
Victoria Brandham

Efficient and a fair priced. Very professional and definitely gave our carpets a good refresh and clean. Would happily recommend.

Response from business owner

Thanks for your personal recommendation! We appreciate your business!

via Google
Doug Logan
Doug Logan

On time. Let’s you know their on the way. Professional job. Very clean carpet! Fair price!

via Facebook
Clemson Alumnus
Clemson Alumnus

I had to change times on Scott at the last minute and Scott rearranged his schedule to be at my house at 8:00 in the morning. Did a great job cleaning my carpet and was very thorough. There is a reason he has such a high rating on Google. …

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Response from business owner

Thank you so much! We are so glad that everything worked out so well! Thanks for your loyalty to our business!

via Google
Sharon Blake
Sharon Blake

Our carpets look and feel new underfoot ! We have very light colored carpet so photos are not useful but our technician called to confirm the day before , arrived precisely on time the day of cleaning and did our complete condo unit in …

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Response from business owner

Thank you so much for giving us a call and trusting us to clean your carpets! We are so glad that everything worked out so well! We hope to hear from you again in the future!

via Google
Kelly Mieszek
Kelly Mieszek

Great job at a great price! Fast, efficient, and friendly. The carpet dried quickly, and Micheal was able to remove several spots I thought would never come clean. They are my go-to now.

Response from business owner

Thanks for the wonderful review Kelly! We are so glad that everything went so well! Give us a call if you need anything else!

via Google
Julie Lewis
Julie Lewis

This place is AWESOME. If you need any of your furniture steam cleaned or carpets, please go with Heaven's Best. We had an old couch our dog had destroyed (we thought), but after they were done with it we were astounded. He got it so clean…

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Response from business owner

Julie! WOW! What a fantastic review! We are so glad that you are pleased with our services! Thank you for letting us bring new life to your furniture! We hope to hear from you again!

via Google
Robert Dayton
Robert Dayton

We use Scott and his team weekly. They are great to work with!

Response from business owner

Thank you Robert. It's a pleasure working with you and your company.

via Facebook
Denise Whitley
Denise Whitley

Heaven's Best Carpet Cleaning is awesome! I have had the pleasure of dealing with both Scott and Mikey, and they both have great personalities and are very professional. They clean the carpets at my work place and also at my home, and I …

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Response from business owner

Denise, thank you for the review. We really appreciate the business for both your home and your work. Thanks so much.

via Google
Juliet Ingegneri
Juliet Ingegneri

We have needed Heaven's Best mainly to clean up after our pets, and have been very impressed with how thoroughly clean they have gotten our carpets. Even though we have very old carpets, they look and smell practically like new when they're…

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Response from business owner

Juliet, it is our pleasure! Thank you for trusting us to clean your carpets! We are so glad that your carpets turned out so well! Let us know if you need anything else!

via Google
J R
J R

Scott from Heaven's Best was on time and did a great job. I had the normal 4 rooms and a hallway; the closets were included too! Carpets shined and a great fresh scent was throughout the house. Dried in about an hour with my ceiling fans on…

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Response from business owner

Joaquin, Thank you for the post and feedback. We appreciate your business.

via Google
Kim Knight Wehunt
Kim Knight Wehunt

What an amazing job Scott did cleaning our carpet. Our almost 30 year old carpet looks new again!!! Can not say enough about the awesome job done. He even removed stains that other companies didn’t attempt. I will definitely be using …

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Response from business owner

Thank you very much Kim for leaving us a review! We are happy to help!

via Facebook
James-Debby Brannan
James-Debby Brannan

Best job I've ever seen,my carpet looks better than when it was new, i split a melted candle on my carpet the day after it was put down two times it was cleaned they never came close to getting that up it's gone now.I couldn't be happier …

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Response from business owner

No problem! We are very glad we could help! Thank you very much for leaving us this review!

via Facebook
Kim Whelehan
Kim Whelehan

Marie did an excellent, thorough job. Highly recommend!

Response from business owner

We are happy to help, Kim! Thank you for the review!

via Facebook
Kelli Van Pinxteren
Kelli Van Pinxteren

Dan and crew have always put a lot of pride and care into their work! They're amazing to work with and I highly recommend them! They stand behind their work and work hard to earn repeat business!

Response from business owner

Thank you for your kind feedback, Kelli Van Pinxteren. We do our best to make customers so happy that they can't help but to tell their friends and family about us. 🙂

via Facebook
Katie Leigh MacDonald
Katie Leigh MacDonald

Marie was awesome! Punctual, fun to talk to, and my carpet looks and smells great!

Response from business owner

Thank you so much, Katie! I really appreciate it!

via Facebook
Holly Jones
Holly Jones

From the first conversation to the the last good byes everyone at Heaven's Best was nothing but pleasant, informative, personable and pleasant.

If possible I would however request Marie!!! She was absolutely fantastic. Not only did she …

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Response from business owner

Holly,

Thank you for the kind words. We really appreciate your business...

Thanks

Dan

via Google
Donna Seibel Troyer
Donna Seibel Troyer

Very friendly and professional! My carpet looks great and isn't soaking wet! Clean smell! They aren't looking to nickel and dime you either! I'll keep calling them back!

Response from business owner

Thank you for giving us such positive feedback Donna! We really appreciate you doing this!

via Facebook
Tracy Tabb Martins
Tracy Tabb Martins

Awesome job, very professional and my carpets look great!!! Barely damp at all not at all like any other carpet cleaner I have ever used in the past. Highly recommend....you won't be sorry.

Response from business owner

Tracy, thank you for the comments. I am glad to hear things worked out for you and we greatly appreciate your business...Dan

via Facebook
Christina Jenkins
Christina Jenkins

I forgot the guy's name who came to wash our carpet, but he did an amazing job! He went above and beyond! We had a couple of tough smelly areas and he made sure to work as best as he could on them. Will recommend this company to everyone!!

Response from business owner

Thank you Christina! We are so happy to hear that you were able to get those tough smelly areas cleaned up! Our greatest joy is always having satisfied customers! 🙂

via Facebook
Marty Holcombe
Marty Holcombe

They are professional and do a great job at a reasonable price. They get my vote!

Response from business owner

Thanks so much! We look forward to working with you again in the future!

via Facebook
Scott Mikula
Scott Mikula

Dan is very professional and does an excellent job. Carpets dry very fast unlike other companies.

via Facebook
Al Turner
Al Turner

Dan is an experienced professional and his services are affordable. I recommend Heaven's Best for your carpet cleaning needs.

via Facebook
Dan Moore
Dan Moore

Exceptional cleaning with a low-moisture process...Dries in One Hour!

via Facebook

K Monahan ★★★★★
★★★★★
★★★★★
5/1=5.0

Mikey came out and cleaned a large room that had a pet odor. Problem solved. I got a quick appointment, they arrived on time and there was communication in reference to the appointment. Overall Great Job, thank you.

Mabda ★★★★★
★★★★★
★★★★★
10/2=5.0

Spectacular Job! Looks like new!!

Eric ★★★★★
★★★★★
★★★★★
15/3=5.0

Very pleased, will use again!

Carole ★★★★★
★★★★★
★★★★★
20/4=5.0

I am very pleased with the customer service and results that I received from Dan and Scott! They were both very friendly and accommodating. Scott cleaned the carpeting on my stairs and the second floor and three wool rugs. All came out bright and fresh smelling ( Yes, I went down on my knees and sniffed all over!!) The cleaner used had a refreshing citrus scent that left my whole home smelling wonderful! I have already told many people of their excellent service. I will have them back later this year to do all my large rugs(both nylon and wool) downstairs. I can't wait!

Scott ★★★★★
★★★★★
★★★★★
25/5=5.0

Excellent service! Will call again.

Mong ★★★★★
★★★★★
★★★★★
30/6=5.0

Very good job! will use again!

Devnone ★★★★★
★★★★★
★★★★★
35/7=5.0

Very Professional!!

Paige ★★★★★
★★★★★
★★★★★
40/8=5.0

Fantastic service! Will definitely use again.

Denise ★★★★★
★★★★★
★★★★★
45/9=5.0

Awesome customer service and awesome job. Highly recommend.

Amanda ★★★★★
★★★★★
★★★★★
50/10=5.0

Very friendly and professional. Carpets look and smell great!

Abigail ★★★★★
★★★★★
★★★★★
55/11=5.0

Great Job!

Kincid ★★★★★
★★★★★
★★★★★
60/12=5.0

Great work! Thanks

Doug ★★★★★
★★★★★
★★★★★
65/13=5.0

Carpets look great!

Les and JoAnne ★★★★★
★★★★★
★★★★★
70/14=5.0

We have never had a rug cleaning co. vacuum our carpets before cleaning them. Thanks

Overall Score: 5.0
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